- 40% if cancelled 45 days in advance.
- 50% if cancelled 30 days in advance.
- 75% if cancelled 15 days in advance.
- 100% if cancelled Less Than 7 days.
- 100% if No Show and cancelled one day prior to booking or on the same day.
- Credit/Debit card cancellations will be charged 3% extra.
In case of any cancellation the GST on the advance will have to be retained as it is to be paid by us to the authorities by the 10th of the next month.
- Any postponement of the booking will be treated as a cancellation will be governed by the Cancellation Policy.
- Refunds only through cheque for bookings made by cash/cheque/bank transfer.
Online refunds for bookings made through the website usually take 7-10 working days.
Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
The original receipt must be presented for processing the refund.
Credit/debit card cancellations will be charged 5% extra.